Getting Started with Library Customer Service: Privacy, Confidentiality, and Intellectual Freedom module.

This online tutorial showcases potential privacy and confidentiality issues when working with your users.

TechSoup

The Changing Landscape of Library Privacy

Curious about how patron privacy is being affected by changing technology? Library privacy experts share their thoughts and recommendations for protecting the privacy of our users. (You will need to login with a name to access this webinar).

Protecting Patron Privacy in Public Libraries

Explore two key areas of patron privacy: public access technology and the collection of patron data.

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ALA Privacy

ALA offers information and tools to help library staff navigate the issue of privacy and confidentiality.

• Privacy Toolkit
• ALA Policy on Confidentiality of Library Records
• Questions and Answers on Privacy and Confidentiality
• ALA Library Privacy Guidelines for the Digital Environment

IFLA – International Federation of Library Associations and Institutions

• IFLA Statement on Privacy in the Library Environment

LITA – Library and Information Technology Association

• Library Privacy Checklists

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Colorado Library Law

The Colorado Library Law provides a legal framework for library operations and responsibilities. Learn more.