Getting Started with Library Customer Service: Privacy, Confidentiality, and Intellectual Freedom module.
This online tutorial showcases potential privacy and confidentiality issues when working with your users.
Curious about how patron privacy is being affected by changing technology? Library privacy experts share their thoughts and recommendations for protecting the privacy of our users. (You will need to login with a name to access this webinar).
Explore two key areas of patron privacy: public access technology and the collection of patron data.
ALA offers information and tools to help library staff navigate the issue of privacy and confidentiality.
- Privacy Toolkit
- ALA Policy on Confidentiality of Library Records
- Questions and Answers on Privacy and Confidentiality
- ALA Library Privacy Guidelines for the Digital Environment
IFLA – International Federation of Library Associations and Institutions
LITA – Library and Information Technology Association
The Colorado Library Law provides a legal framework for library operations and responsibilities. Learn more.